Scaling up: How api.video empowers enterprises with advanced assistance

At api.video, we recognize that large-scale organizations have unique and demanding requirements when it comes to video delivery and streaming. That's why we've developed a suite of advanced functionalities specifically designed to empower enterprises.

 

Here's a glimpse into what our Enterprise offerings entail.

1. Increased upload API calls per minute

For enterprises that need to upload multiple videos simultaneously or frequently, being able to have uninterrupted uploads without delays becomes crucial. For this reason, and to avoid hiccups in your video upload journey, you get a higher number of upload API calls per minute as a part of our Enterprise offering. This is mainly to supports a high-demand environment, allowing you to maintain productivity, meet tight deadlines, and provide a seamless experience for your end users.

 

As of now, as per the Enterprise Plan, your API rate limiting will be as follows:

• 200 Upload API calls/min

• 1000 Write API calls/min

• 2500 Read API calls/min

2. Detailed audit logs for up to 60 days

For an enterprise, audit logs are like those behind-the-scenes heroes ensuring your company stays secure, and accountable. They're your compliance buddies, making sure every interaction follows those pesky regulations and they also come handy when it comes to security, sniffing out any unauthorized access.

 

Audit logs in our Enterprise Plan are available for a period of 60 days to track user interactions and provide transparency by attributing actions to specific users. They aid in troubleshooting by detailing API activities and facilitating issue resolution. Audit logs also enable performance analysis, identifying usage patterns and areas for optimization.

 

The audit logs for your videos can be easily accessed via the api.video dashboard.

3. Signed MSA, SLA, and DPA

Apart from the basic contracts and agreements that you sign with us when you become our customer, we also offer signed Master Service Agreements (MSA), Service Level Agreements (SLA), and Data Processing Agreements (DPA). Here we go an extra mile to tailor these agreements to meet any specific needs you may have. Whether it's customizing service levels to ensure optimal performance, outlining data processing protocols for enhanced security and compliance, or defining the scope of our services to align with unique business requirements, these agreements will ensure that you have everything you need to move forward with your video journey.

4. SAML-based single sign-on (SSO)

Another very important feature that we have seen Enterprises requesting for, is SSO. Our SAML-based Single Sign-On (SSO) feature simplifies user authentication by allowing your teams/employees to access api.video using their existing enterprise credentials. This integration not only streamlines the login process but also enhances security by centralizing authentication and reducing the risk of password-related breaches.

 

Plus, it will be breeze for your IT teams to manage access permissions and keep an eye on who's doing what. With SSO, everyone wins – users, admins, and the company's bottom line. It's a no-brainer for any modern enterprise.

5. Guaranteed SLAs and credits

We maintain a Service Level Agreement (SLA) guaranteeing 99.999% uptime, ensuring unparalleled reliability at all times. This high level of availability ensures that your video services remain operational and performant, minimizing downtime and maximizing user satisfaction. Additionally, our SLA credits program provides added security by offering compensation for any potential downtime, ensuring you receive tangible returns for any service disruptions.

6. Personalised support

If you have a large number of videos to migrate to api.video, or just a large volume to handle, there is a chance you get stuck during the process. With our tailored Enterprise Level Support, you’ll be prioritized to ensure the continuity of your operations, technical or operational. We’ll ensure a swift resolution of critical anomalies, both for migration of content and starting anew.

7. Comprehensive security reviews

For the maximum security of your videos, we provide thorough reviews to ensure that our platform meets the highest standards of data protection and privacy. A dedicated security team continuously monitors and updates our systems to safeguard against emerging threats and vulnerabilities. Rest assured that your data remains secure, and also compliant with industry regulations.

 

For more details on what our Enterprise Level support entails, talk to our team or visit our pricing page.

 

Explore the full potential of api.video and discover how we can help your enterprise thrive in the digital age. Contact us to get more precise information about our Enterprise Plan or sign-up for a sandbox account to explore our features.